Practical information

Emergency

Practical information

The emergency department is open 24 hours a day. It does not work by appointment. The core activity of the emergency department is to provide first aid to patients with an urgent medical problem or a life-threatening situation.

What are you (not) taking with you?

What are you (not) taking with you?

Report to the emergency department reception desk with the following documents:

  • Your identity card.
  • Any referral letter from your GP or specialist.
  • Insurance certificates, if any (in the event of a work, sport or school accident)
  • Any medication list

If necessary, bring reading material or other items to occupy your time.

Bring as few valuables or money as possible to the emergency department. Do you have a lot of money in your pocket? Please inform the emergency ward nurse. We will keep these valuables or money for you in a hospital safe. You can retrieve them on discharge.

Investigations

Investigations

The emergency doctor may also ask a hospital specialist to come and examine you in the emergency department. Depending on the reason for your admission, the following examinations may take place during your stay in the emergency department:

  • a cardiological examination such as an electrocardiogram (ECG),
  • a blood test,
  • a urinalysis,
  • a radiological examination,
  • a neurological examination such as an electroencephalogram (EEG),
  • ...

Privacy, discretion and security

Privacy, discretion and security
  • Privacy is very important to us. Therefore, each patient is given a separate treatment room as soon as possible.
  • We ask companions and visitors to stay in this room and not walk in the corridor. We also ask you to limit the number of companions and visitors in the treatment room. Other family members or companions take a seat in the waiting room. In some cases, visitors may be asked to be limited.
  • Emergency staff also have a right to privacy. They do not give permission to make video or audio recordings. If you film an emergency room staff member, we will ask you to delete the recording. If you refuse, we will notify the police about it. Obviously, therefore, we also do not give permission for reproduction and distribution of image or sound recordings.
  • An emergency department can be a stressful environment. Decency and mutual respect form the basis for contacts between hospital staff, patients and visitors. Denigrating remarks, aggressive behaviour or other forms of threats have no place in the hospital.

Administration after a workplace accident

Administration after a workplace accident

Did you visit our emergency department for a workplace accident? Fill in the form for a third-party payer settlement.

Parking

Parking

The emergency department is located on level 0, Gate C005.

Once you have arrived at the hospital grounds, follow the signage to 'SPOED' on the various signposts.

Emergency car park

Patients for the emergency department can park their car in the emergency car park under the building.

At the emergency entrance (at the top of the ramp), a limited number of 'Pick-up and drop-off only' spaces are provided for dropping off patients in need. Park the car in the emergency car park immediately afterwards.

To benefit from the standard parking rate, you must have your ticket validated at the emergency reception desk, after which you can pay for your ticket at the machine in the emergency car park. If a ticket is not validated, the double rate will be charged. In this way, we strive to keep the car park fully reserved for emergency patients.

When driving out of the emergency car park, the first barrier opens automatically. The ticket must be presented at the second barrier when leaving the site.

The emergency department is located on the ground floor and has its own entrance via Meulenstraat.

Emergency car park

Patients for emergency admission can park free of charge.

For others using this car park, the rates listed below apply. You can validate your parking ticket at the ticket machine at the emergency department reception or day hospital.

TimeCost
0 to 30 minutes
Free
More than 30 minutes and less than 1 hour
3 euros
Between 1 and 1.5 hours
4 euros
Between 1.5 and 2 hours
5 euros
Between 2 and 2.5 hours
6.50 euros
Between 2.5 and 3 hours
7.50 euros
Between 3 and 4 hours
10 euro
Between 4 and 5 hours
12.50 euros
Between 5 and 6 hours
15 euro
Between 6 and 7 hours
17.50 euros
More than 7 hours
20 euros
Lost ticket
20 euros


Reception brochure emergency department

Reception brochure emergency department

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